Posted April 2016
Losing Our Balance
Ask any skier or
snowboarder and they'll tell you balance is important. Many ski
resorts and mountain businesses work hard to maintain a balance
with the environment...even boasting about those efforts. So,
why does it seem that balance only applies to popular and
convienent things but nothing else. Let's take a closer look at
the rest of the year...AKA the BIG Picture.
During the
winter almost all local businesses and big businesses are
working in a common direction surrounding the snowsports and
high traffic visitor season. In some instances they have
snowboard events and concerts in attempts to farm the next
generation of customers. This is a smart thing to do, especially
considering the gen X & gen Y combined won't add up to equal the
numbers of baby boomers exiting the mountains and snow sports
today. Still this is a fight.
A handful of
wealthy baby boomers who have retired in resort communities have
changed the landscape of being able to pull together during the
rest of the year. No one is against these folks, however many
people are asking the question... how do you expect to connect
with the next generation of visitors and potential property
owners if you are only interested in their business during ski
season? The money and influence these folks exert has put the
community out of balance. Orchestras, wine festivals, art
festivals all have a place in the mountains...but not at the
expense of maintaing the balance necessary for all residents and
visitors.
Some resorts
and communities make a better effort to make everyone feel
welcome and included...while others want to make it clear its
their town...not yours. If the same level of effort and
cooperation was made to connect with past, present and future
customers all year round many mountain communities would face
less challenges. The problem in most instances is the old guard
won't allow the future to have an equal opportunity. It is that
simple...they have a bunch of tactics to prvent a level playing
field... in addition to a plethora excuses as to how its bad for
the community.
When one
event or organization can use community and resort facilities
for free and others have to pay thousands... how is that fair or
equal? When permitting processes are used against new events.
Personality conflicts between older and younger audiences.
Sponsorships restrictions and corporate allgences are destroying
opportunities for other audiences. When their events have issues
or growing pains they get a second chanc and more money, while
others are not afforded the same level of support.
If you're in
your 20s or 30's or have kids that age you may want to look at
the mountain communities you vacation at and spend money in more
closely... especially if you want to get your money's worth. If
you like popular music, concerts, nightlife and other activities
that appeal to the 20 and 30 year-old demographics not ever
mountain town wants you business.
Balance is important. Just like young
people stay away from the concerts and events that are for rich
old people... why can't those people simply allow the younger
crowd to have a few some concerts and events while they stay
away? Instead they complain and obstruct these opportunities.
Weak leadership among the resorts and community continues to
cowtow to the ways of the past ...while asking how to conect
with and build relationships future customers. Here's an idea
give them an opportunity...stand by them and help buildthe event
and connection to the audience. That may require you telling the
loud complainers in the minority that the fleas come with the
dog.
The gap is enormous. Grand parents
and grand kids, but everyone else is supposed to make do...even
though there is nothing here for them. That seems like a really
bad strategy.