Posted February 01, 2016
DON'T FEEL LIKE YOU'RE GETTING WHAT YOU PAID FOR?
Will you pay $30, $40, $50
dollars or more for a pizza just because your on vacation?
How about for a burger and fries? How about $7 or $8 for a
beer? Maybe you already are used to over-paying for
everything. Okay let's say there is a whole army of gapers
out there who have this kind of money and are willing to
waste it this way… would you wait for an hour or two before
you could get in, get a seat and place your order after
shredding all day? This is what's happing at some resorts
around ski and snowboard nation, especially on weekends and
holidays.
A simple way to look at is there
are the same number of condos, hotel rooms, etc… but not the
same number of seats available to go out to eat. So what
happens? First, people become frustrated by lack of options,
long waits and high prices especially on holidays and
weekends. The result is either changing lodging options from
hotel rooms to condos with a kitchen. This could explain the
recent boom we've seen in resort towns with air bnb, vrbo
and various grocery delivery services.
It's worth reiterating two very
important statistics at this point before we go any further.
First, Millennials now spend more money on travel and
entertainment then Baby Boomers. And secondly, over 60% of
ski & snowboard travelers consider the après scene when
selecting their resort destinations. Visitors who prefer to
go out and spend money ultimately will select resort
destinations who offer a wider selection of après, bar and
restaurant choices.
Lost occupancy results in fewer
options, longer waits and more expensive checks for
customers who are already frustrated by the over-priced
goods and services. Whether a Bar or Restaurant is under
construction or sitting idle with its doors closed to the
public... they have 3 things in common:
1. They are NOT serving meals to
any guests
2. They are NOT creating any jobs
3. They are NOT generating any
F&B tax revenue
Landlords who own the buildings
housing your favorite bars and restaurants do not care about
the guests having options with reasonable wait times and
prices, they do not care about the community image, its
employees and tax revenues…they only care about themselves.
Again we face the question are these resort destinations
really for the many skiers and snowboarders… or nothing more
than a real estate investment for only the wealthiest few?
The number of stories about
established and successful local bars and restaurants being
forced out by enormous rent increases are growing. One or
two instances isn't an issue, but one or two every season?
That's a RED FLAG to anyone who is paying attention to what
guest are saying. So what's up? It's no coincidence rents
are being raised beyond what food and beverage outlets can
afford. If the landlord cries no one will rent the place at
the higher rent they hope to hoodwink the local community
and seek to have the property rezoned to rent it to wealthy
private clubs or private ski lockers never to serve the
guests of the resort and community again.
Vacant restaurants and store
fronts are never a good look for any resort community. One
has to wonder if these landlords were fined the amount of
F&B taxes the restaurant paid the prior year how quickly
they would get the doors open and stop giving the community
a black eye for their own selfish purposes. The vast
majority of visitors and residents know the demand exists
for more dining and nightlife options not less, and the
statistics bear that out. Perhaps, it's time to consider
some form of rent control for bars and restaurants to ensure
a resort communities ability to meet the needs and
expectations of the majority of their visitors?